Get your chatbot live in 5 steps.

Naruva lets you build a custom AI chatbot trained on your own documents and embed it on any website. Just copy and paste a snippet — there's a free plan to start.

1. 1
   Create a free account. Sign up with email or Google. No credit card needed.
2. 2
   You'll land on your dashboard. From here you can create bots, upload documents, and manage settings.
3. 3
   Free plan limits: 1 bot, 50 messages per month, 1 training document. Upgrade anytime.

From your dashboard, click Create New Bot. The wizard walks you through a 3-step setup.

1. 1
   Choose a bot type — Customer Support, Sales, Knowledge Base, or Custom. This sets the bot's default personality. You can change it later.
2. 2
   Customize — give the bot a name (e.g. "Acme Support"), pick a welcome message visitors see first, and choose colors that match your brand.
3. 3
   Upload documents (optional but recommended) — drag in any reference material. Without docs, the bot is generic. With docs, it knows your business.

The chatbot answers questions using whatever you upload. Better docs = better answers.

Supported file types:

• PDF (.pdf)
• Word documents (.docx, .doc)
• Text files (.txt)
• Spreadsheets (.xlsx, .xls)

Best practices:

• Be specific. "Our return window is 30 days from delivery" beats "we accept returns."
• Include real examples and FAQs. Bots learn from worked examples better than abstract policies.
• Keep docs current. Update an FAQ, your bot updates instantly.
• Each file must be under 2MB. Split large knowledge bases into multiple docs by topic — text-based documents are usually well under this limit.

Match the chatbot to your brand from the bot's edit page.

1. 1
   Colors — set primary (your brand color), background, and text colors so the widget looks like part of your site.
2. 2
   Welcome message — the first thing visitors see when they open the chat. Make it specific and inviting.
3. 3
   Personality — pick a tone (Professional, Friendly, Casual, Formal) and a response style (Concise, Detailed, Balanced).
4. 4
   Widget mode — embedded fills the container you place it in; floating shows as a chat bubble in the corner.

When you're ready, set the bot to Active and toggle Make Bot Public. You'll get an embed code.

It looks like this:

<iframe src="https://naruva.ai/chat/your-bot-id"
        width="100%" height="600" frameborder="0"
        style="border: none; border-radius: 8px;">
</iframe>

How to add it:

• WordPress — edit your page, switch to HTML editor, paste, save.
• Shopify — Pages → edit a page → click Show HTML → paste.
• Wix / Squarespace — add an HTML/Custom Code block, paste the embed code.
• Plain HTML — paste the snippet wherever you want the chat to appear.