Answer customer questions around the clock.
Stop answering the same FAQ for the hundredth time. Train Naruva on your help docs once and let it handle the repetitive questions, while you focus on the conversations that actually need you.
Benefits
Why teams use Naruva
Cut response time to zero
Customers get instant answers at 2am, on weekends, during your busiest hour. No queue, no waiting, no callback.
Reduce support volume
Most support tickets are repeats of the same handful of questions. Naruva handles them so your team only sees the hard stuff.
Always up to date
Update a doc, your bot updates instantly. No retraining, no syncing, no human in the loop.
Example
Real example
A small lighting retailer has 300+ products, dozens of shipping policies, and a return window that depends on the item type. Their team was spending 4 hours a day on email tickets — most of them shipping questions, return eligibility checks, and stock availability. They uploaded their FAQ doc, return policy PDF, and product catalog spreadsheet to Naruva. The bot now handles 70% of inbound questions instantly, with the team only stepping in for complex returns and order issues. Email volume dropped by half in two weeks.
Setup
How to get started
- 1
Sign up free — no credit card needed.
- 2
Upload your FAQ document, help articles, return/shipping policies, and any other support material.
- 3
Customize the bot's name, welcome message, and colors to match your brand.
- 4
Toggle the bot to public, copy the embed code, and paste it on your site.
- 5
Watch your support inbox shrink.
Cut your support volume this week.
Free to start. No credit card. Live on your site in 2 minutes.